Student Affairs Most Commonly Asked Questions
Where do I go for advising?
There are several options available for students who need advising. Students can make an appointment with their Faculty Advisor, who is degree specific. Students can find their faculty advisor listed in Degree Works. Students can also schedule an appointment for Academic Coaching offered by the Student Success Center. The Student Affairs office is always available to assist students and connect them to resources available on campus.
I’m having trouble in my classes, where can I go for help?
If you are having trouble in your classes, you can get help by making an appointment to meet with your professor to discuss your concerns. The Student Affairs office, the Student Success Center, or your faculty advisor is always available to assist students.
Who do I contact if I am required to fill out a Satisfactory Academic Progress (SAP) Appeal application?
A student can contact the Student Affairs office to receive assistance with an SAP application by making an appointment online. A student can prepare for the meeting by downloading the SAP application from the Financial Aid website at https://www.citadel.edu/root/images/financial_aid/nonyearspecificforms/sap_app_all.pdf.
When is the deadline for turning in SAP Appeals?
The deadline for turning in completed SAP appeal applications is two weeks before the end of the term for which the appeal is filed. However, it is best to submit your application as soon as possible. Please make sure to include all supporting documents with your application. Once the SAP application is complete, submit it to the Financial Aid office.
Can I talk to someone about my Absences?
Yes, you can speak with someone about your Absences. Please make an appointment online with the Student Affairs office to discuss your concerns and get your questions answered.
Can my parents have access to my academic records?
Your parents can access your academic records only if you permit them by filling out, signing, and submitting a FERPA (Family Educational Rights and Privacy Act) form to the Registrar’s office. Students have to voluntarily authorize The Citadel to release the information. The FERPA form is on the Registrar’s website at https://vr.citadel.edu/root/images/registrar/forms/ferpa.pdf.
As a student, is it possible to attend classes virtually?
Online courses are only an option for students if offered through the registrar’s office, or if students are given special permission by The Citadel administration.
How can faculty, staff, or a student report a concern for a student’s well-being?
Faculty, staff, and students can submit a Wellness Check Referral to the Student Affairs office to voluntarily report “red flag behaviors” that may raise concerns or report incidents of a student’s inappropriate behavior at The Citadel. An incident, in this context, is an event that does not warrant immediate intervention. In the event of an emergency that requires immediate intervention, call Public Safety at 843.953.5114 or 911. Wellness Checks are responded to immediately by our staff in the Student Affairs office.
How do I retrieve my personal belongings if I have withdrawn or received a voluntary medical discharge?
A student who has withdrawn or received a voluntary medical discharge from The Citadel can retrieve their personal belongings by making arrangements with their TAC officer. The student must be escorted by their TAC officer when they are on campus.